At Toadally Frogs LLC, we understand that purchasing a live animal online requires trust. That's why we offer a Live Arrival Guarantee for all our live animals. We're committed to ensuring that your new pet arrives at your doorstep safe, healthy, and ready to join your family.
We guarantee that all live animals purchased from Toadally Frogs LLC will arrive alive and in good health. Our priority overnight shipping service ensures that your new pet spends as little time in transit as possible.
What If My Animal Arrives Unhealthy or Does Not Survive the Journey?
In the unlikely event that your new pet arrives in poor health or does not survive the journey, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or a refund.
Our Live Arrival Guarantee is subject to a few conditions:
- You must be present to receive the delivery on the first attempt. Failure to do so will void the guarantee.
- If your new pet arrives in poor health or does not survive the journey, you must notify us within 1 hour of pickup or delivery of animal to the door .
- Our Live Arrival Guarantee applies only to the cost of the animal and does not cover shipping costs.
Our Commitment to You
At Toadally Frogs LLC, we're more than just a pet store. We're a community of animal lovers committed to providing our customers with the highest quality animals. Our Live Arrival Guarantee is just one of the ways we strive to provide you with the best possible shopping experience.
Phone: +1 (224) 788-8126